Bridgwater Guy Fawkes Carnival Live

Choose your setup

• AirPlay: an iPhone, iPad or Mac, plus an Apple TV box or a television that supports AirPlay. Being a smart TV does not automatically mean it has AirPlay.
• Chromecast / Google Cast: a Chromecast, Google TV Streamer or TV with Google Cast. The computer instructions below use Google Chrome.
• HDMI: a computer connected to your television with a suitable cable or adapter. See the cable instructions below.

Before settling down to watch

• Use the sign-in link on your viewing device, then return to the watch page in the same browser. Keep your personal link to yourself.
• Keep the watch page open and your device awake and connected to power while watching. Avoid opening a second stream in another browser or on another device.
• The video and casting controls may not be available until a broadcast or test video is playing. Allow time to check your picture and sound once it is available.

Check these connections first

• The simplest setup is to connect your phone, tablet or computer and your TV or streaming box to the same Wi-Fi network name. Check the name in each device’s settings.
• If your TV or streaming box uses an Ethernet cable, it can still share your local network with a device on Wi-Fi, provided both connect through the same home router and devices are allowed to communicate.
• A phone using 4G or 5G is not on your home Wi-Fi. Turn on Wi-Fi and connect it to the home network before looking for your TV.
• Your router may offer 2.4 GHz and 5 GHz Wi-Fi. These can be part of the same local network, but if discovery fails, try putting both devices on the same Wi-Fi name and band.

Guest Wi-Fi, hotels and VPNs

Guest, hotel, work and public networks often keep devices apart, even when they use the same Wi-Fi name. This is sometimes called AP isolation or client isolation. Use your main home network, or ask whoever manages the network whether casting between devices is allowed.

A VPN can also prevent your device from finding the TV. Try disconnecting the VPN while checking the connection, or use its option to allow local-network access. You do not need to turn off your firewall or remove your Wi-Fi password.

On an iPhone or iPad

1. Open the watch page in Safari and sign in using your ticket email address. If your email app opens its own small browser, open the site in Safari and sign in there.
2. When the broadcast is available, start the video and tap it to reveal the controls.
3. Look for the AirPlay symbol: a screen with a triangle underneath. Tap it and choose your TV or Apple TV from the list.
4. If a pairing code appears on the television, enter that code on your iPhone or iPad.
5. To stop AirPlay, open the AirPlay menu again and select your iPhone or iPad.

On a Mac

Open the watch page in Safari and start the video when it is available. Click the AirPlay symbol in the video controls and select your compatible TV or Apple TV. Enter a pairing code if asked.

If there is no AirPlay button

Check your TV’s AirPlay support and the local-network advice above. You can also try Control Centre → Screen Mirroring on a compatible Apple device. This mirrors the screen rather than sending just the video, so notifications may appear on the TV. Keep the device awake. If there is no picture or sound, return to watching on your device.

Try the video player’s Cast button

1. In Chrome, open the watch page and sign in with your ticket email. Start the video when the broadcast is available.
2. If a Cast button appears in the player, click it. The symbol looks like a screen with Wi-Fi waves in its lower-left corner.
3. Choose your TV or streaming device. Allow access to your local network if Chrome or your computer asks, then check the picture and sound on the TV.

Alternatively, cast the Chrome tab

1. Keep the watch page open in Chrome. Open the three-dot menu at the top right, then choose Cast, save and share → Cast.
2. Choose Sources → Cast tab if a source choice is shown, then choose your television. Casting the tab is preferable to casting the whole screen when you want the video’s sound on the TV.
3. Keep that tab open and the computer awake. To finish, click Chrome’s Cast icon and choose Stop casting.

What about phones and tablets?

The Chrome instructions above are for a computer. Installing Chrome on an iPhone or iPad does not give it the computer’s Cast tab feature; use the AirPlay guide with a compatible TV instead.

Some Android phones and tablets can mirror their screen using Google Home. Support and performance vary, and the phone must stay awake with the watch page visible. If that does not work, use a computer or watch on the phone or tablet itself.

The TV does not appear in the list

• Check the same-local-network guidance above, including guest Wi-Fi, mobile data and VPNs. Make sure AirPlay or Google Cast is enabled on the receiving device.
• Allow local-network access when your browser or operating system asks. On a Mac running macOS 15 or later, check System Settings → Privacy & Security → Local Network and allow Chrome if it is listed.
• Check that the streaming box is powered on and that the TV is using the correct HDMI input. Restart the browser and the TV or streaming box, then try again.
• Update your browser, phone or computer and television software before the event where possible. A casting symbol will only appear when the browser and receiving device support it.

The picture freezes, stops or has no sound

• Check the video player, device and television are not muted. If you are casting a whole computer screen, try Cast tab instead so the video’s audio goes to the TV.
• Keep your viewing device awake and the original watch page open. Stop other stream tabs, large downloads or other heavy use of your home connection.
• Move closer to the router if the Wi-Fi signal is weak. Stop casting, refresh the watch page in the browser you signed in with, then try again.
• If casting keeps failing, watch directly on your device or try HDMI so you do not miss the broadcast. Use the support button on this site and tell us your device, browser, TV model and what happens.

Connect with HDMI

1. Connect the computer to an HDMI port on the TV and select that HDMI input with the TV remote.
2. In the computer’s display settings, mirror the display or move the browser window onto the TV screen.
3. Sign in on the computer, open the watch page and play the video when the broadcast is available. Use the player’s full-screen button if you want.
4. If the sound stays on the computer, select the television or HDMI output in the computer’s sound settings. Keep the computer awake and connected to power.